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See exactly where users drop off with Funnels
Funnels lets you string together any sequence of product events and experiences to see exactly where users get stuck, and move them forward from there.
📌 What is Funnels?
Funnels gives you a clear picture of how users move through any journey in your product: where they convert, where they fall off, and where your experiences can step in to drive them forward. Instead of guessing where onboarding leaks or adoption of a feature stalls, you can see the exact step losing users and how many.
🙌 What you can do today
- Build any sequence:Combine experience events and custom track events in any order to mirror how your users move.
- See drop-off at a glance:Visualize conversion across every step in a single view, and set a conversion window to frame the time span that matters.
- Find the exact users:Click into any step to see who converted and who fell off, then drill into the list to search, sort, or export.
- Act on what you find:Create a segment from any drop-off and launch a targeted experience to win those users back.
🚀 Ready to get started?
Funnels is live for every customer on every plan. Build your first funnel to see where users are getting stuck, and check out the support doc for help. Don't see Insights in your account? Let us know.
