new
improved
Builder / Experiences
Give users 24/7 guidance with Launchpads ⎯ your new in-app resource center (Beta)
Reduce support tickets by providing on-demand guides and content to the right user, on the right page (without developers). Launchpads (now in Beta 🧪) can help you:
- Minimize user confusion and frustration
- Boost adoption with on-demand guidance
- Deflect low-priority support tickets
The best news? Every customer on every Appcues plan can build a Launchpad. 🎉🙌
📌 Why Launchpads?
Users don't want to stop their workflow to find answers. With Launchpads, they don't have to. Provide guidance right when and where they need it most, so users keep progressing without interruption.
🎯 What can I do with Launchpads?
Gather your most helpful content to keep users engaged. Share:
- Resources & Education:Help users expand their knowledge independently with useful flows.
- Releases:Inform users about changes and guide them through new features.
- Notifications:Highlight important announcements and tasks where they'll be seen.
- Help:Provide support documents, contact info, and feedback flows.
⭐️ What's New?
We heard your feedback on the last version of Launchpad. Here are some of the top improvements:
- No code needed:Build Launchpads with just clicks, similar to Checklists.
- Multiple Launchpads:Create several for different audiences and purposes.
- Detailed control:Customize display names for flows and their order.
👀
What’s Next for Launchpads?
Soon, customers on Growth and Enterprise plans will be able to integrate their support documentation tool with Launchpads, enabling users to find more of what they need without leaving the product.
🚀 Ready to dive in?
Launchpads is now in Beta and available for all web customers on all plans. Customers on Essentials plans can have one Launchpad published at a time. Customers on Growth and Enterprise plans can have unlimited Launchpads published at a time. Log in to Appcues to build your first one. Not ready? Take a quick tour or read our support doc for more info.
![Launchpads-Quick](https://canny.io/images/b8a2ef0d36f23e84e1496284c34979ca.gif)